Award-Winning Letting and Estate Agents in Hull
MRC Letting & Estate Agents are proud to be named British Property Award winners for Hull for the second consecutive year. This recognition reflects our position as trusted Hull Estate Agents and Hull Letting Agents, delivering award-winning customer service across lettings, sales, and property management.
Throughout the rigorous judging process, our team demonstrated consistently high standards, with a strong focus on customer experience and service excellence in property management and lettings. As a result, we have also been shortlisted for several national property industry awards, with announcements due shortly.
The British Property Awards allow estate and letting agents across the UK to benchmark their service against local, regional, and national competitors. Agencies that go the extra mile and deliver outstanding customer service from local letting and estate agents are recognised for setting a higher standard within their local property market.
The British Property Awards
The British Property Awards are among the most inclusive estate agency awards in the UK, with no entry fees, ensuring a fair and accessible process for Hull Estate Agents and Hull Letting Agents as well as agencies nationwide. This structure allows the awards to assess most qualifying agents locally, with over 90% meeting the minimum criteria reviewed, creating a reliable benchmark for customer service standards across estate and letting agents in Hull.
Each agency is personally mystery shopped against 25 detailed criteria, delivering a balanced and independent assessment of customer service. The judging process examines multiple communication channels, real-life scenarios, and timeframes to ensure agents are rigorously and fairly evaluated for service quality in lettings, sales, and property management.
Robert McLean of the British Property Awards explains that the scheme removes barriers such as cost while eliminating bias or manipulation. Awards are granted purely on consistent customer service excellence over time, allowing winning agents—including leading Hull Estate Agents and Hull Letting Agents—to set a recognised standard for local, regional, and national competition.